Contact information
Contact Information
We would love to hear from you. Whether you need help choosing the right toy, want an update on your order, or have a question about a return, our team is here to help.
Legal entity
Joy by Toys is a trading name of Al Barakah Joint Venture FZE LLC, a Free Zone Entity (FZE LLC) licensed by ANC Free Zone (Ajman Nuventures Centre), Government of Ajman, United Arab Emirates.
Licence and registration number
2624613953888
Registered address
BC-892374, 26th Floor, Amber Gem Tower, Ajman, United Arab Emirates.
hiraheer010@gmail.com
Phone and WhatsApp
052 127 8641
Customer service hours
Sunday to Thursday, 9:00 am to 6:00 pm (GST). Messages received outside these hours, on Fridays, Saturdays or UAE public holidays are answered on the next working day.
Response time
We aim to reply to every email within 1 to 2 business days. For questions about an existing order, please include your order number so we can help you faster.