Contact information
Contact Information
We would love to hear from you. Whether you need help choosing the right toy, want an update on your order, or have a question about a return, our team is here to help.
Store name
Joy by Toys (JOYBYTOYS), a free zone LLC registered in the United Arab Emirates.
Address
102 Sheikh Rashid Bin Abdul Aziz Street, 26th Floor, Amber Gem Tower, Ajman, United Arab Emirates.
info@joybytoys.com
Phone and WhatsApp
052 127 8641
Customer service hours
Sunday to Thursday, 9:00 am to 6:00 pm (GST). Messages received outside these hours, on Fridays, Saturdays or UAE public holidays are answered on the next working day.
Response time
We aim to reply to every email within 1 to 2 business days. For questions about an existing order, please include your order number so we can help you faster.